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Pinellas Park, Florida, United States
I founded Core Business Solutions with the goal of helping business owners improve operating results, add value, and recapture the energy and passion that was present when the business was new. We also have the expertise to assist start-up companies create the foundational structure needed to provide the best opportunity for the business to grow and prosper in uncertain economic times. Our goal is to help the business entrepreneur/owner, through mentoring and coaching, develop or enhance managerial skills while providing that independent and objective advice and expertise usually provided by a board of directors.
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Monday, July 19, 2010

“Be a good listener. Encourage others to talk about themselves.”

Dale Carnegie said “Be a good listener. Encourage others to talk about themselves.”

Effective communication is essential in today's work environment. Good communication is as reliant on good listening as on coherent speaking. Here are some tips on how to be a better listener:

  1. Look at the other person as they speak. Smile and acknowledge them as they speak. They will open up more as you provide a very positive and interested audience.
  2. Ask questions as your conversation goes along. This will draw out more detailed information.
  3. Don't interrupt the other person. Let them complete their thought before you jump in and provide feedback.
  4. Don't change the subject unless the person speaking does. The more comfortable the speaker is the easier it will be for them to speak plainly.
  5. Occasionally reflect back to the speaker what they said, in your own words. This tells the speaker you were listening and that you understand what they have said.
  6. Express emotion with control. Try not to overreact to anything.
  7. Respond appropriately by considering how you want the speaker to think of you.
Using the methods above can help you help others and be a better listener as well.

In about 2-3 weeks or so I'll review another subject designed to provide business owners with information they can use to help them work "on" their business.

Until Next Time : Live Simply, Speak Kindly, Care Deeply, Love Generously and Live In The Moment

All The Best,

Walt Morey
Core Business Solutions
Executive Business Advisor Accredited by the Institute for Independent Business

Core Business Solutions Advice